Contact us by phone:
This is the best way for you to complain, as it's the quickest way to get through to us. To make a complaint about your services or support handling call +44(0)203 519 0153 from the UK and Europe or +1.567.244.5288 from the USA and International
Press option 3 for our VAU Support team who will be happy to help you.
VAU Support lines are open from 8.30am-10.00pm (Monday to Friday), 9am-5.30pm (Saturdays) and 9am-5pm (Sundays and bank holidays).