Help & Support


Get the right support..

help

Support Avenues

Community and Peer Support Forum.

With our video tutorials you can be guided step by step at your pace.

Our KB is chock full of articles to get you where you need to be!
Sometimes its easier to speak about your query over the phone.

UK and Europe:  +44 (0) 203 519 0153
USA and International:  +1.567.244.5288

For all queries, Sales/Support/Billing You can reach us via ticket

Frequently Asked Questions

Do you have any discount codes available?
All of our discount codes, and promotional offers, are broadcast on our social media pages.

Do you have DDOS Mitigation?
Yes. We provide both active and passive DDoS Attack mitigation.

Why should I select you, over other companies?
We are nothing like any other company you may have experienced before. We are fresh thinking, trend setting and we develop new ideas and do not just replicate what other companies may be or are doing.

What are the specifications of your servers?
All of our servers are OWNED by us and co-located into the datacenters by our engineers. You won't find poor quality rented servers here like other companies. We Use Dell R410 Dedicated servers with Dual Hexa-Core processors (Virtualised to make each node 24 cores), 128GB RAM, 1TB SSD + 3TB HDD on a 10GB/s Fibre-Optic Connection with large national upstream capacity, Incredible international upstream transit for the lowest connection possible.

Useful Links

Meet the Team

Why not check out our rowdy bunch of happy helpers!.

Policies

Client and Company Policies.

Careers

Want to work with the Awesome VAU Networks? Click the link to see our latest openings!

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